The naming and branding blog

Where did Alibaba, the brand name, come from?

Posted by John on October 15, 2007 at 9:10 pm | 3 Comments

alibaba.comEarlier this year, the International Herald Tribune put the spotlight on Jack Ma, co-founder of Alibaba.com:

“I’m a normal guy,” he said during a recent interview in Singapore. “I feel ashamed because I feel I’m stealing the contribution of my team. They made it; my job is more, ‘Let’s go do it.’”

Started in 1999, Alibaba International is now the world’s largest online business-to-business marketplace, with more than 500,000 people visiting the site every day and 2.5 million registered users from more than 200 countries. By targeting small and midsize companies, the site, for example, allows a mom-and-pop toy maker in China to sell directly to a shopkeeper in San Francisco.

Meanwhile, Alibaba China has become the largest Chinese-language business-to-business marketplace with around 14 million registered users. The privately held company does not reveal its financial data. However, Alibaba’s deals with Yahoo in 2005 — in which Yahoo took a 40 percent stake in Alibaba, while folding its own China business into Alibaba’s — valued the Chinese company at about $3 billion at the time, said Shaun Rein, managing director of China Market Research Group in Shanghai.

Today, it was announced that Alibaba.com Ltd., operator of China’s largest trading Web site for companies, and its parent may raise as much as HK$10.3 billion ($1.3 billion) in a Hong Kong initial public offering that attracted investors including Yahoo! Inc., according to this Bloomberg article.

So, you might be asking, “Is this where the forty thieves come in?” alluding to the tale of The Thousand and One Nights. We’ll leave that for the financial analysts to consider. But what of the brand? Is it not counterintuitive for a trading company to choose a name that might be associated with thieves? More about that later, but first: where did Alibaba, the brand name, come from? On a company forum on the Internet, we found this discussion quoting an interview with Alibaba.com’s CEO, Jack Ma:

LH – Now Alibaba… Fancy name, catchy too! But it conjures up, at least to me, something to do with thieves, not legitimate business. Why Alibaba?

JM – One day I was in San Francisco in a coffee shop, and I was thinking Alibaba is a good name. And then a waitress came, and I said do you know about Alibaba? And she said yes. I said what do you know about Alibaba, and she said ‘Open Sesame.’ And I said yes, this is the name! Then I went onto the street and found 30 people and asked them, ‘Do you know Alilbaba’? People from India, people from Germany, people from Tokyo and China… They all knew about Alibaba. Alibaba — open sesame. Alibaba — 40 thieves. Alibaba is not a thief. Alibaba is a kind, smart business person, and he helped the village. So…easy to spell, and global know. Alibaba opens sesame for small- to medium-sized companies. We also registered the name AliMama, in case someone wants to marry us!

Alibaba is a provocation.

All the best names are provocations: Virgin, Yahoo, Caterpillar, Fannie Mae, Gap, Banana Republic, Crossfire, Igor. To qualify as a provocation, a name must contain what most people would call “negative messages” for the goods and services the name is to represent.

Fortunately, consumers process these negative messages positively. As long as the name maps to one of the positioning points of the brand, consumers never take its meaning literally, and the negative aspects of the name just give it greater depth.

Nothing is more powerful than taking a word with a strong, specific connotation, grabbing a slice of it, mapping that slice to a portion of your positioning, and therefore redefining it. This naming strategy is without question the most powerful one of all.

Read more about provocative names and Igor’s theory of negativity in successful naming and branding here.

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3 responses so far ↓

  • 1 Wolfgang Leander // Oct 16, 2007 at 6:35 am

    This is interesting as is all the financial information that is being published in relation to the forthcoming IPO… I agree that the name is catchy, and that the association with the 40 thieves could be to their advantage. But wait a second, there is something else you or else the potential Alibaba shareholders should know – there is one line of business that is quite unsavoury and indeed smacks of thieves:

    Alibaba.com is not only China’s biggest e-commerce firm but also the world’s largest online shark fin trader. And Yahoo! don’t seem to mind. They already have a US-$ 1 billion stake in Alibaba, representing a 40% shareholding, and will soon increase their investment in Alibaba by another 10%.

    Activist groups, individuals, media organizations have approached both Alibaba.com and Yahoo! with a view to induce them to drop the shark fin trade. The reaction from them was utterly disappointing. While the Alibaba.com executives stated that they do not wish to “take sides” in the ongoing “controversy”, Yahoo! innocently claimed that they are not in a position to interfere with the business policies of corporations in which they don’t have a majority shareholding.

    The fact of the matter is that both firms do not want to end the highly lucrative trade of shark fins. They blatantly ignore the well-founded conclusion of internationally renowned marine experts that the indiscriminate mass killing of sharks solely for their fins is driving many species toward extinction with catastrophic consequences for the biodiversity of the oceans.

    By offering international shark fin dealers a convenient platform to do business Alibaba.com / Yahoo! are fueling the often illegal finning of sharks and, thus, actively and recklessly contribute to an environmental disaster they are very well aware of.

    Here is an article that was published by Business Week recently:

    http://www.businessweek.com/globalbiz/content/jul2007/gb20070720_756191.htm

    And here you will find a letter from the CEO of the Sea Shepherd Society to the President of Yahoo!:

    http://www.seashepherd.org/news/media_071004_1_article.html

    The international pressure on Alibaba to stop trading shark fins will increase. Soon Alibaba’s CEO Jack Ma and the President of Yahoo!, Susan Decker, will have to realize that the firm’s involvement in this highly questionable business will severely damage its reputation. Too bad they cannot come to the conclusion now that it would be much better business for them to adopt an environmentally responsible trade policy than to keep hawking shark body parts.

    Wolfgang Leander

  • 2 jen_chan, writer SureFireWealth.com // Nov 9, 2007 at 1:20 am

    Nobody in this day and age seems to take things too literally anymore. I like the fact that people always responded to the name Alibaba. And they always seem to associate with Open Sesame. It feels like a good name and it also comes with a good reason the owner can twist and modify according to his or her intentions. But I’ve never really noticed how negative words lose their power when used correctly. Thanks for sharing this article!

  • 3 MIGUEL CRUZ // Dec 4, 2009 at 1:49 pm

    PERHAPS IF NOT ARE ALIBABA,SOMETHING CAN PASS YOU AS THE LEADER OF THE THIEVES…HAHAHA

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