A new Lo: Wal-Mart, whose prices are so low that a good portion of their employees receive food stamps to make ends meet, has come up with an additional way to make you feel good about shopping there. The mega retailer recently unveiled its new house brand of low-end electronic goods, named…wait for it…iLo.
And just in case anyone that buys an iLo TV or DVD player needs reminding what kind of low-rent consumers they have become, the aspirational iLo logo is prominently displayed on each and every device.
On the other end of the consumer electronic spectrum, Samsung just developed the world’s largest HDTV, a 102-inch plasma behemoth. That’s an eight-and-a-half foot diagonal picture folks, big enough for a life-size head-to-shoe representation of Shaquille O’Neal, even if those shoes are 17-inch pumps.
2.6.08: NOW THAT THERE ARE 532 COMMENTS ON THIS POST, COMMENTS HAVE BEEN DISABLED.
532 responses so far ↓
1 Cal Wolfe // Feb 11, 2006 at 11:31 am
You have to be a Union Member to come up with that crap.
2 D.C. // Apr 9, 2006 at 10:04 pm
Maybe they could pay union wages and then the TV wouldn’t be so “low-end”. Anyway, I got one and like it so much I am going to buy another one….
3 JC // May 21, 2006 at 7:16 pm
WOW…What venom and none of it pertinent. The simple fact of life on planet Earth is that things change. It’s called progress. Big Box marketers have replaced the Mom & Pop stores. Every Wal-Mart employee voluntarily applied for their job. None are conscripted or forced to be there. Get over it…Socialism has been tried….it failed.
On that note, I think I’ll go by an ilo TV just to support a successful capitalist venture that brings better products at a lower price.
4 igor // May 22, 2006 at 4:26 pm
Walmart is socialism, my tax dollars help their employees feed themselves in the form of food stamps.
5 David // Jun 10, 2006 at 7:49 pm
What a pin head! Do you somehow fancy yourself as the champion of the poor and oppressed masses of people all over the world? Is it only Walmart employees - or will any old garden variety employee due? (At least the ones that make less per hour that you do.) I’ll bet you whine about the salaries that the CEOs and the “captains of industry” in this country are paid too? I guess any body who earns less than you is being exploited and anyone making more than you is ripping everybody else off, right? If you were Goldie Lochs, then your job and salary must be juuust righhht. This is America - these people are free to work anyplace they want. They work, pay taxes, and live real lives. Idiots like you spend your lives flying the banner of victimhood and stand upon the soap-box of self-righteousness making sure that everybody else knows that they don’t measure up to your standards. Why don’t you drive over to your local Walmart and take one of these hard working Walmart Associates out to lunch one day? (You might actually learn something about life)
6 Snark Hunting // Jun 10, 2006 at 8:51 pm
Look, the name “iLo” just plain sucks. I don’t give a rat’s ass about the politcs, the name sucks. Stop making excuses or attacking us — we’re just pointing out that the name is idiotic.
And yes, they do treat their employees poorly. But least you think we are a bunch of “socialists” who are “enemies of capitalism”, I’ll give a positive example: CostCo treats its employees very well. And no, I don’t shop at either place, so I’d say I’m about as unbiased as possible.
So there’s you’re scandal du jour: Snark Hunting thinks well of CostCo management and poorly of WallMart management. Woo-hoo! Go flame the world!
7 Jai // Jun 19, 2006 at 3:25 am
Perhaps J-Lo would have been a better choice…..at least I could get a laugh each time I used the gear
Jai
8 brett // Jun 20, 2006 at 2:44 pm
so is the ilo brand tv any good? i’m a fresh college grad on a budget, so if i can get a 32″ hdtv from walmart for the same price as a 20″ tv that says sony on it, i don’t care how bad the name is. but my question remains, is the quality good?
9 Matthew // Jun 22, 2006 at 9:14 pm
You all sound like a bunch of inexperienced morons. Wal Mart may not be the only enemy but they are tearing down our economy. The people are “forced” to work there because Wal Mart comes to a town and forces most of the other businesses out because they can’t sell and cheaply, literally and figuratively. The people have to work somewhere.
Sure they pay taxes to the city, state, whatever, but they get far more breaks than they pay.
if Wal Mart makes a cheaper tv it will not force the prices of others down, just the quality of the televisions available. If people are willing to pay a little bit for crap instead of more for quality, why should anyone make quality equipment anymore. We are only hurting ourselves by supporting the new low end Wal Mart brand.
PS
We are a Union family and are glad of it everday as we watch non-union jobs taken over by illegals willing to work for so little they have to accept welfare to survive.
10 K // Jun 24, 2006 at 10:38 am
COME ON GUYS! Get off the politics! Just because it has a screwy name doesnt comment on it’s quality! Like Brett said… but my question remains, is the quality good?
11 Joe Van Dalsum // Jun 29, 2006 at 5:34 pm
Almost all the people that work at the Wal-Mart that I shop , are forein born. By the way this country’s standard of living that we all enjoy was won by unions..This is a fact.. I am not a member but I thank them for all they have done for all of us.
12 Don Wicks // Jun 30, 2006 at 2:58 pm
We bought 42″ ILO for Xmas and it lasted five months before it started blinking out. I brought it back to WalMart and the manager refused to do anything and was extremely rude. I called the number on the reciept, then i had to e-mail the tech unit. They finally authorized repair but covered only parts. The labor was a minimum of $296.00. Usually WalMart is good about returns but this time they sucked. The tech lady also told me that if i got it repaired by anyone other than the high priced shop, it would void the warranty. So much for me shopping at WAl-Mart agian. Don
13 Quintin // Jul 16, 2006 at 8:27 am
Perhaps a little more research on your part would have revealed that ILO is a leader in the electronics industry throughout Europe being based in Germany. Their quality is proven. Have you ever tried Google? Seek facts before showing your supidity.
14 Sarah // Jul 19, 2006 at 8:33 pm
Way to go Quintin, at least someone has done their homework before speaking out on a subject that they know nothing about. ILO has been manufacturing high quality, premier resolution TV for the medical field in europe for years….their quality is so good it was used to develop gastric cameras and recording devices, yup you guessed it to look up your ass to make sure there isn’t anything growing there that shouldn’t be. So for all you who are against Wal mart bringing a good quality tv to the market for those of us who can’t afford the $4,000+ HDTV’s, just remember when your colon is on film Walmart capitalized where no one else thought of going…..up your ass!
15 ann // Jul 24, 2006 at 8:00 am
OK - forget the name, the store - the BRAND sucks. I have a 26″ LCD that has died TWICE in less thsan one year!!!! They have NO customer service. Their website goes to a Warner Bros cartoon, they don’t give a service center for repair and I have spent hurs just finding the manufacturer. Glad you told me it was THEM. By the way, the same week I bought 2 Plasmas from Best Buy and there has been no problems. THIS ilo is a bedroom TV and not used as much. I’m pissed!
16 Gary // Jul 28, 2006 at 1:00 pm
Don’t buy an ILO LCD or Plasma TV of any size, they are junk! Their name should be JUNKO! Fuzzed out picture, poor resolution, pixel is incorrect, etc. I was an electronics repair tech and know what to and what not to buy in electronics. Walmart is just selling them because they are cheap! Just look at the Panasonic or even a Sanyo. Sanyo is probably you best buy for the money. Panasonic will cost you more, but you know the old saying “you get what you pay for”. One other note, stay away from ALL the Philips TV’s, they are horrible and you will waste your money. If you get 3 months out of a Philips, then you are one lucky person. The best TV for the money at Walmart is the Sanyo. I have never had one in for repair. Superb picture and quality for the money.
17 Michael // Aug 3, 2006 at 2:25 pm
Quinton… Ilo in Germany is not affiliated with the Ilo that Walmart uses. If you go to the Ilo website (www.ilo.com) and click on contact… this is what you get
——–
DEAR VISITOR,
please be informed that ILO electronic GmbH / GERMANY isn’t the manufacturer of consumer DVD-Recorder, MP3-Player and LCD/TFT Television sold by WAL MART and others.
Please don’t contact us about information and service related to these products.
The ILO electronic GmbH management
———-
My Ilo tv tuner kicked out within a week of when i first purchased it. When i got another one from the store, the tuner worked for about 3 months then kicked out again. It is a horrible company. They make crap. And Walmart is not helpful when it comes to this brand. They know it is shit, that is why they don’t provide any customer service with this brand.
18 Bob // Aug 7, 2006 at 12:12 pm
This is all about Liberal talking points. Think for yourself.
19 dan // Aug 13, 2006 at 11:59 am
Does anyone know about the quality of Westinghouse or Vizio LCDTV. I know Vizio is an American company, which would be nice to support…
20 Fred // Aug 13, 2006 at 8:30 pm
As long as one is a member of Costco, you can return anything for full refund or replacement no matter what the problem or how long you have had the merchandise. I think this is important considering how expensive televisions are. Most retailers like Walmart, Target, Best Buy, Circuit City, etc., don’t offer such a program. I’ve read too many sad stories of people getting screwed on their television purchases even with some of these retailers extended warranties that they charge you extra for. Thats why we buy Costco because we don’t want to worry about getting stuck with a problem appliance and trying to get it repaired. I know of no retailer that can match Costco for this kind of support.
21 Fred // Aug 13, 2006 at 8:54 pm
It’s sad that so many of you younger generation today think Walmart is the Holy Grail of consumer quality. Most of their products are manufactured in poor countries where the workers make less than $2.00 per day for 12 to 14 hour days, 6 to 7 days a week including children. Walmart imports a pair of shoes into their stores at a cost of $1.50 per pair and you pay Walmart $20 to $30 for that same pair of shoes. Then they coerce their employees to work off the clock for no pay with the threat of termination. A majority of their employees are not employable elsewhere for various reasons. They take advantage of them. I have come to really hate Walmart. It’s not what Sam Walton envisioned. Thats why I try do most of my shopping at privately owned businesses as much as possible. Keep some of this in mind when thinking about purchasing an ILO television of which Walmart lied to you telling you it was manufactured by one of the worlds quality manufacturers of electronic goods in Germany, when in fact those ILO products are manufactured in China.
22 David // Aug 19, 2006 at 11:46 am
Foreign born. Everyone is from somewhere else besides America originally. Get off it. I was born and raised in the U.S. but it gives me no right to hate on others that come here to live. The point is that society and the economy has really forced us to try to save so much on products that it doesn’t matter who we affect in duing so. God bless and STAY blessed. And yes, I am a UNION Sheet Metal Worker, Local 28 NYC. Proud of it.
23 SUSAN KINDER // Aug 23, 2006 at 12:40 pm
my ilo tv i bought from wal mart, stopped working after 93 days and wal mart laughed in my face about repairing it.
24 Karen // Aug 23, 2006 at 4:40 pm
Wow! I was contemplating buying an ilo and will not do so now!! I expect to have a t.v. for a long time. My last one lasted 13 years and I expect the same for the next one. Why have we adjusted to products being disposable? I guess I am just turning into my dad. You get what you pay for mentality.
25 Travis // Aug 29, 2006 at 7:12 am
I bought an iLO 42″ plasma solely becuase of the price. It did not work right out of the box! Wal-Mart checked 150 stores and could not find another one so my only options are to have the manufacturer repair it or take it back (since it is still within 15 days). Your comments have helped me make the decision to take it back and spend the extra $300 on a Sanyo.
Thanks
26 Jim Childers // Aug 30, 2006 at 5:52 am
First time here. I’ll start by saying no its a bad idea to bye Ilo brand. I’ve been in consumer electronics repair more than 30yrs now and like to think I know what I’m talking about. Like the man said, you get what you pay for.I’ll be the first one to say I’m as much to blame as anybody out there.As americans we demand high wages but cheap prices, we want quality in what we purchase. well time have changed we can’t have both.There was a time when we companys could compete with one another for quality and price.That was before China came in.Next time you walk in to Walmart or any other store take a moment to see where the items made. We as Americans support our country and many other causes.But when are we really going to support the people.I walked in Tuesday bought a ceiling fan switch. Guess where it was made,China. Today I’m taking it back and I’m going shopping.As for Televisions,Try to buy from someone who offers extented warranties with a well known company.There are bad ones out there. Have a nice one. And think about what your buying,And what its costing us.
27 Steve // Aug 31, 2006 at 9:19 am
As for ILO brand. Everyone that said it is junk is correct. I too am an electronics tech with 30 years plus eperience. I should have known better, but hey a DVD recorder for 85.00? I couldn’t pass it up. 3 months and it wouldn’t even play let alone record. WalMart said - too bad - contact the manufacturer. When asked who that was? They didn’t know. If this doesn’t tell you something about them, what does? Come on people, this has nothing to do with Unions or wages or anything else. It is because you people want something cheap. And you then have the guts to complain when it breaks. What the hell do you think about when you buy something. I agree with the comment about philips as well. Lets see what’s happened to our television industry. RCA bought GE. RCA then was bought BY the French. Now RCA has recently been sold to a China company. So, RCA/GE is now china made and owned. Sylvania used to be american. Magnavox used to be american. They bought each other out. Then the Dutch company Philips bought those two. Now, IBM controls Philips service and parts. The quality of those sets went by the side of price rather than customer service.
Sony used to have a good decent set. When the japan employees didn’t want to work for nothing anymore - Sony moved to Mexico. Quality of the set? It’s junk now too. Everyother Sony will have a bad picture tube in the first few years including projection sets.
One last comment - if you buy anything new - BUY Extended warranties! Doesn’t matter what it is now - it will break in the first few years.
Steve
28 Mike // Sep 5, 2006 at 9:06 am
Well I have a Samsung DLP top of the line and the sucker went out in 2 months and is taking 2 weeks to get repaired. When I complained to Samsung Customer Service that a 2 week turn around was unacceptable (because I bought the warranty) I was told I was lucky it was not going to take a month. At least with Wal-Mart you can throw the set through the managers car window and feel some sort of immediate satisfaction.
29 dyan // Sep 9, 2006 at 9:49 am
I was thinking of purchasing an Ilo tv today but after reading all these feedbacks, I don’t think I want to go there. Thank you all.
30 LAD // Sep 12, 2006 at 5:08 pm
I purchase a ILO 26 in HDTV from walmart 6 months and 4 days ago and today it stopped working. I called the 800 number on the Warranty card and they answered within a few minutes (better than our cell phone provider) When I explained the problem they refered me back to the Wal-mart where I purchased it. So I took it back to them with a copy of the receipt and even though it was 4 days over the 60 day warranty (I also noticed that home electronics are only supposed to be covered for 45 days) They didn’t even blink an eye and exchanged it on the spot.
Although the quality of most products has dropped over the years, I can say that the service I got from the supplier and Wal-mart couldn’t have been better in this case.
31 shamrock // Sep 13, 2006 at 7:41 pm
if you buy the ilo that allows to search for digital and analog channels you will be quite surprised ,you will get hd and digital channels for free on some cable systems.
32 frankyvang // Sep 13, 2006 at 9:51 pm
I bought a 42″ ilo for christmas. Had it for 3 days (6 Hours Max of viewing) and it died. I would not recommend.
33 paul // Sep 14, 2006 at 10:25 am
My ilo tv is awesome,i feel like i’m right there with all the starving ethiopians on discovery HD,I bet they wish they could get hdtv flat panel for that cheap so they would have a little extra for food. Plus, with the money I saved I bought a golden pipe to beat my wife with.
34 Wade // Sep 16, 2006 at 12:17 pm
I wish I would have found this cite a few days ago. I just bought a ILO, and thinking I should not have. I hope I get lucky and have the best one ever made.
35 Wade // Sep 16, 2006 at 12:18 pm
By the way SANYO is also junk. I perchased one less than three years ago and that is why I had to buy a new one.
36 Alicia // Sep 16, 2006 at 7:21 pm
Ok, if ILO is terrible and Sanyo is too…RCA, GE, Phillips are all manufactured out of the country, which televisions are the best on the market right now?…Are there any manufactured in the USA?
37 Elani Hegon // Sep 20, 2006 at 1:51 pm
I bought one and so far like it. However, when my cable company went to hook up the HD cable box to it, they found the color coded plugs on the back of the TV had the wrong color bands on the plugs. That makes me wonder about the quality of the rest of the TV. Keeping my fingers crossed now.
38 Roger Johnson // Sep 23, 2006 at 4:05 pm
You want to know how good ilo tv are. I bought one & in 96 days it quit working & Walmart wouldn’t do anything about it
39 Leonard Means // Sep 25, 2006 at 6:09 pm
Just returned from walmart with my 26 inch ilo. Purchased it on 6/9/06, went kaput 9/24/06. There is no way to get anyone connected with this set to fix it so, I will probably have to spend 2-3 hundred dollars to fix it myself. Had I known this I would have spent the money to buy something different. If anyone is reading this and thinking of buying an ilo, my suggestion…save your money and frustration for something else that won’t work!
40 karen // Sep 28, 2006 at 9:05 am
Judging by the HUNDREDS of calls we receive from angry iLo customers, we would venture to say these products truly suck.
We are, ilo (all lower case), an art and design studio in San Francisco which we started in 1994. Apparently Walmart has ‘borrowed’ an older version of our logo, altered it ever so slightly and branded their cheap electronics line with it. (Our lawyers are looking into possible ways to remedy this.)
ilo, by the way, is Finnish for ‘joy, good things’. We chose this name for our design company as Finnish design is famous for its beauty, superior craftsmenship and technology - obviously concepts lost on Walmart!
http://www.ilodesign.com
41 Donna // Oct 2, 2006 at 10:17 pm
Bought a ilo 27 inch lcd t.v.9-30-06.Two days later it does not work anymore.Wish me luck taking it back to Wal-mart!Which brand is a good choice?
42 Mandani // Oct 3, 2006 at 11:28 pm
Hi there, i just got ilo 26′ hdtv and i just find all ur stuff on net and i am confuse wat to do now , shell i keep or shell i return it back ….
43 Dave // Oct 4, 2006 at 5:08 am
The Walmart bashers (union promoters) are just amazing. They’re clueless about everything, including business, so just squawk, like an irritated crow! Why do you morons think most electronics left the US in the first place? Its the unions, stupid! The price of labor in this country is outrageous and the unions just keep up the beat. Your work is not worth what you want to get paid? Too bad! Change it! You alone have that ability and opportunity in the USA. So, do it and stop bitching about Walmart!
44 Melinda // Oct 4, 2006 at 11:26 am
I received my 26″ ILO HDTV tv from my husband as an anniversary gift on April 26, 2006. He chose the brand because it had the best picture of all the choices. The tv went out over a month ago and WalMart would not even consider exchanging it. They couldn’t even give me a number to call to inquire about the problem. After calling 4 different 800 numbers, I finally got in touch with a ‘person’ and was told I had to UPS it to California for repair. I did as told and after they had the t.v. for 3 weeks I received a call saying the t.v. was not repairable and was being shipped a new one. I received my new one today and I am returning it to WalMart and exhanging it for a different model. Hope it works better but I think I’ll buy the extended warranty this time around.
45 Melinda // Oct 4, 2006 at 11:27 am
By the way, the book that comes in the box does not have a telephone number you can call if there are problems with your television.
46 Melinda // Oct 4, 2006 at 4:59 pm
Returned the t.v. to WalMart and the bar code was correct. When they removed the t.v. from the box, the serial number on the television was not the same as the one of the box. WalMart then refused to exchange the t.v. Apparently, I am stuck with this cruddy brand. I hope the new one lasts longer than the first one.
47 barrie // Oct 8, 2006 at 2:49 pm
I purchased the 26 ilo tv,it,s ok except it stands on it,s base at an angle towards the ceiling. is this correct? can this be adjusted to the verticle position?
48 Melinda // Oct 9, 2006 at 11:14 am
Update on the 26″ ILO t.v. from WalMart. After contacting the company again, I was told the original 26″ sets had bad motherboards in them and they had many of them returned. Rather than repairing the sets, they chose to replace them with newer improved technology in regards to the motherboards. I was also told the company was testing each set before shipping them to customers. This was supposed to explain to me how my t.v. and the box had completely different serial numbers.
49 herm kelderman // Oct 10, 2006 at 10:34 am
Has the silver framed Ilo 42″ TV been recalled?
50 Mea Chevarella // Oct 10, 2006 at 2:21 pm
DO NOT PURCHASE an ilo HDTV. My warranty expired in 90 days, the TV two weeks later. The company wants me to ship it to CA. I live in CT. A print out from the store of purchase stated that the Co. has an in-home service only, for repair. NOT!! They’re “working” on it. I believe that’s fraud. Have contacted BBB and Consumer Protection Agency. I spent over $800. and to say the least….Not Happy….
51 patty // Oct 13, 2006 at 11:52 am
I have an Ilo 26″ flat screen and love it. I bought it nearly 2 years ago,it is in my home office and is probably on for a good 16 hours a day. The picture is really good and I wouldn’t trade it in for any of the higher priced TV’s. I I also bought a Sanyo 32″ flat screen from WalMart at half the price of the other LCD flat screens on the market. Hey, If I can get a good product for less, then good for me!! Maybe with the competitive pricing, the higher priced brands will consider lowering their prices. I’ll take WallMart over Sony, and others anytime if the price is right and the quality is good. And it is definintely good on both my Ilo and Sanyo flat screens.
52 Kay // Oct 14, 2006 at 3:41 pm
I have purchased 3 DVDRs from Ilo. I loved the 1st one so much I upgraded to the DVDR05 which I
love. However, I gave a DVDR05 as a gift to a friend. Needless to say it is picky on what DVDs it will play. I’ve tried to get the website it’s not there anymore now I just get this German company with the same address. I called the 1-800
number and it is not in service. I thought Ilo might have gone under. I was in wallmart today, and I saw a guy with a 26″ Ilo so they are still making products but how can a person get some service now? If anyone knows please post this information.
53 Melinda // Oct 14, 2006 at 3:58 pm
Kay, call 1-800-216-5156 for ILO. You will get a recording that will tell you if you are on hold more than 15 minutes to leave a message and they will return your call within a 48 hour period. The hours are 7:30 a.m. to 5:30 p.m. PST. Keep holding and they will eventually answer the phone. I’m not sure the 15 min. response is accurate as I think I have waited longer than 15 mins. The listed number I gave was the one I used to contact the company about my 26″ ILO flat panel t.v.
Unfortunately, some of us have not had as much good fortune as others have had with this company. I had to ship my t.v. back to CA also but at their expense. I am thrilled for those who have had good experiences but I for one will not buy anything else with ILO on the merchandise.
54 danielle // Oct 17, 2006 at 11:39 am
Lets just say that this product is a peice of crap. we bought a dvd player from walmart ILO brand and it wont load movies and when u push play to start a movie (after 2 hours of trying to get it to load) it just restarts at the menu it wont start the movie…. Yeah sure if u want to only watch tv sure it will run tv through it. BUT THATS IT save your money dont buy from the ILO Product family. Thier product is nothing but crap and so is their service.
You cant contact them Via Email
You cant contact them Via Phone
Walmart wont take their prodect back
When you try and call the one 1-800 #on their site its been disconnected and give you a differnt number to call and it wont work tells you to call a differnt number and guess what ITS BEEN DISCONECTED!!!!!!!!!!
DONT BUY ILO ITS CRAP
55 Marty // Oct 21, 2006 at 7:00 pm
Has anyone had a problem with the ILO 26HD not having its picture and sound in Sync. ????? if so has any one been able to get it fixed or resolved? I love the Picture Quality but the out of sync. sound drives me batty!
56 Charles // Oct 21, 2006 at 7:12 pm
I have the ilo-3200, which is the 32 inch hdmi monitor. I like the picture. I should say that it has developed a problem with the remote… which was missing in the box and Walmart gave me the one from the demo when I went back to them. I guess I should say that I have only had it since May. Does anyone happen to know the TV code for use with a DISH remote?
57 Robert // Oct 22, 2006 at 3:15 pm
After reading all these comments ive done my own research. Apparently Sylvania is the actual manufacture. any comments?
58 josh // Oct 23, 2006 at 11:03 am
i bought one of the tv’s. its ok but the remote broke not long after i got it and i can not find a replacement anywhere. please help anybody.
59 Leo the TV Guy // Oct 24, 2006 at 3:19 am
So far the service support for this brand has been non existant. Everyone should realize that after 90 days, the chances of sucessful repair on these products are fairly slim. Walmart takes no responsability for ilo after this point. I will be pursuing Walmart to obtain aftermarket service support, anyone interested may email me for updates.
60 travis // Oct 25, 2006 at 7:41 pm
I have a 26″ ILO tv that quit working 3 months after getting it. I no longer have the recipt. I have thought of buying another ilo tv and putting the crap one in the box and taking it back. telling them it does not go well with my home decor. any thoughts? will they take refund my money this way? I really dont need two crap tv’s.
61 Kay // Oct 28, 2006 at 6:57 am
Thanks Melinda I will try this number. I called
800-939-0605 which is the service number for the DVDR05 “Our phone and E-mail support is not available.” then I was disconnected. I decided to put in a complaint with BBB on line but I will wait until I try this number. The BBB wants to know that you’ve expressed your problem and have given the company a chance to resolve it before they can take any action. So we’ll see what happens. Has anyone ever tried the BBB? I will keep you posted. Thanks again!
62 Bob // Oct 28, 2006 at 9:38 am
I purchased an ILO 26″ because it has a good picture and the price was right. Im having problems hooking it up to my computer. I finally got the picture working but havent been able to get the sound from the TV speakers. I used an HDMI cable for the picture and a cable with sterio jacks at both ends for the sound, but no luck with sound from TV speakers. Can anyone help.
63 Melinda // Oct 29, 2006 at 7:00 am
Charles, according to my cable company, there is no code for external remotes for this t.v. Perhaps some technologically savvy person could figure it out, but when I had my t.v., I ended up using two different remotes to power it on and change the channels.
Travis, good luck. I hope it works for you. You surely do not need two crappy t.v.’s. and the ILO is definitely crap. I wished I had read this site before the ILO purchase.
Kay, the 800 number I gave you worked for me. The majority of the employees were very helpful with my situation. The company did replace my 26″ t.v. with a ‘new’ one. I was assured the t.v. was not a refurbished model but a brand new one. However, the serial numbers did not match on the box and the t.v. In fact, at WalMart the box scanned as if the serial number on the box had been sold in June. How in the world did a new t.v. get in a box that had been sold in June? I think the whole company is a farce and they are ripping people off left and right.
64 Melinda // Oct 29, 2006 at 7:04 am
Leo the t.v. guy, let us know what you find out. I am interested in what WalMart tells you.
65 Karen E Davis // Oct 30, 2006 at 1:30 pm
Melinda thanks once again. I left a message because I couldn’t wait the 15 min it takes to get through. So hopefully in 48 hrs, I will hear from Ilo. I hope they deal with the DVDR05/ZU models and not just TV’s. I’ll keep in touch.
66 Rod // Oct 31, 2006 at 7:05 am
Yeah its a damn shame the way WalMart forced all those mom and pop HDTV and High End electronic stores out of business in our town. boohoooo
67 Isaac // Nov 3, 2006 at 11:29 am
Well i guess i’m lucky i bought a 32″ Ilo , works just fine and i love the picture , no problems so far , thanks GOD.
68 mike // Nov 5, 2006 at 7:51 pm
i guess i’m lucky i bought a 32″ Ilo and it is ok so for
69 Brad // Nov 5, 2006 at 9:29 pm
Has anyone fixed the problem of the ilo t.v. only turning on or off?
70 Brad // Nov 5, 2006 at 10:00 pm
90 day labor 1 year parts Manufacturer - contact their engineer Remy Delgado @ Ph: (909) 392-5583 X119 or email @ remyd@initialdvd.com
71 Jenna // Nov 7, 2006 at 9:49 am
Well I am still unsure if I should buy the iLo tv. The price is $276 for a 32″, but I mean if it’s crap, I don’t know if I want to go through the hassel. I’ll probably pick up a samller Sony because I trust the name…
72 william // Nov 8, 2006 at 7:27 am
I bought an ILO 32 LCD in May. No problems, great picture. It does run several hours a day.
73 Kay // Nov 9, 2006 at 11:30 am
All my attempts have failed to reach Ilo about the DVDRo5 so now I will submit a complaint with the BBB to see if they can help solve my problem.I
still find it hard to believe that a business cares so little about customer satisfaction!!! I
am totally pissed off!
74 Jake // Nov 16, 2006 at 12:53 pm
I am an authorized repair tech for many big name television manufacturers such as Sony, Hitachi, and Pioneer to name a few. I don’t care about the political aspect of Walmart. I shop there from time to time, but I will never, NEVER buy any electronics from them. I don’t understand the ideology behind buying televisions from Walmart. I understand not wanting to spend large amounts of money, but when your ‘cheaper’ TV doesn’t last, you get upset. If you want your TV to last 13 years, don’t buy a new technology. They have not been tested, and are still making adjustments. I would buy a direct view CRT (picture tube) if you are worried about price and longevity. All consumer grade electronics are not made as well as in the past. Cheaper components are used, therefore they do not last as long. My best advice is to purchase an extended warranty or performance plan. At least this will guarentee that either the set will be fixed at no additional cost, or replaced if it cannot be repaired. My two cents about ILO. Poor customer and technical services. I just waited on hold o order a part, person I need to talk to is ‘unavailable’. I had to leave a voicemail, which I know probably will not be returned. I would stay away from this company. Polaroid has the same problem. average time of repair 3 months!!
75 cathy // Nov 19, 2006 at 12:19 pm
bought a 32″ ilo tv from walmart and after the 3 months was up the tv will not turn on where do I send it
76 Kathy // Nov 19, 2006 at 5:29 pm
I was given an ilo as a gift about 3 months ago. Last week was trying to change channels and couldn’t, thought it was the remote at first, but couldn’t change them manually either, or adjust the volume. Called walmart to see if I could exchange it, they informed me all electronics now only have a 90 day warrenty. Can’t find a number or web site. Can anyone help? I like CMT but not 24-7!
77 Dan // Nov 20, 2006 at 8:00 pm
Unions destroyed themselves. It is because of unions that so many American companies went elsewhere to manufacture their products. Being a retired manager, I witnessed for 30+ years how the unions protected deadbeats that needed firing but somehow managed to get their jobs back. And the stewards that supposedly represented the workers were the absolute worst employees that ever walked the face of the planet. You bleeding-heart union people screwed yourselves and now your children must live with the results. I enjoy shopping at Walmart and will continue doing so. No one forces people to work at Walmart. They are all free to seek employment elsewhere. Maybe if the union members spent a little more time educating their children instead of milking the system, the people working at Walmart would have better jobs in higher paying professions. You really need to stop your whining and get out and improve your life. Quit sitting around looking for a free hand-out. Success and prosperity does not come free, you must work for what you want out of life. Expecting YOUR union to give you a taste of the good life will only serve to leave you standing around with an empty bag of nothing.
78 koeun // Nov 21, 2006 at 1:32 pm
i jus recently bought the ilo 26 hdtv ready with built in tuner about for almost a week now… it sems to be working fine but the progressive scan for 480i and 480p dun’t work for it it just give me a blue screen…i kno i shoulda bought a warrenty for the tv but did not have the money for it.. i was wondering if i should return it for a different brand. any suggestion??
79 LEX // Nov 24, 2006 at 3:53 pm
aMERICA IS TURNING INTO GERMANY OF THE FORTIES..IF AN AMERICAN GOES AGIANST THE REPUBLICAN VIEW WE ARE CALLED COMMUNISTS AND LIBERALS..THESE PEOPLE HAVE HAJACKED OUR COUNTRY THEY HAVE A NAZI OUTLOOK AND ONLY CARE ABOUT THEMSELVES THEY BLAME ILL. MIGRANTS FOR LOW WAGES WHEN AMERICAN FOOD COPORATIONS HAVE TAKEN OVER THE MEXIACAN MARKETS AND FORCE THE FARMERS TO LOOK FOR WORK HERE IN THE STATES THEY CAN’T COLLECT WELFARE CAUSE THEY ARE NOT LEGAL…wALMART MAKES BILLIONS WHY CAN’T THEY RAISE WAGES? GREED PURE GREED THATS WHY…SO GO FUCK YOURSELFS YOU FUCKIN REPUBLICAN …LEARN HOW TO BE AMERICAN AND NOT GERMAN YOU RIDGID PIECES OF CRAP GIVE MY COUNTRY BACK AND MOVE BACK TO YOUR WONDERFUL LIFE IN THE SUBURBS…LIFE IN A BUBBLE MUST BE GREAT….BUT THE TRUTH IS THE GOOD ALWAYS WIN AND THATS WHY ALL YOU GREEDY SCUMBAGS ARE RUNNIN FOR THE HILLS…..AND THATS ALL I GOTTA SAY SO FUCK ALL YOU BUSH WACKERS IF THINGS DON’T CHANGE THE PEOPLE WILL CHANGE IT FOR THEM,WHATEVER IT TAKES….
80 Melinda // Nov 25, 2006 at 10:57 am
Kathy,
Go back and look at the entries on this page. I have listed a number you can call with this problem. I had the same thing happen. The motherboard goes out on some of these t.v.’s. They sent me a call tag and I had to return it to California. In my case, they replaced the t.v. with a new set. The message you will get will say you may have to wait 15 mins. Hang on the line because I’ve not waited that long. The folks working for the company are helpful if you finally get in touch with somebody. They will do all they can to correct your problem. (or at least that was my experience) It took over a month to get a new t.v. from the company. I still think the ILO equipment is a piece of crap and would never buy another ILO product regardless of how cheap it may seem. However, the folks at that 800 number will help you. I’ll check back on this site to see if you still need help getting in touch with somebody.
81 Sherry // Nov 25, 2006 at 7:06 pm
Well I bought an Ilo 27″ today at Walmart and was a little apprehensive about the “unknown” brand but went with it because the picture looked great and the price was very good. Got it home and started wondering again about my decision so I went online and found this site. I got a sinking feeling the more I read about this brand so I loaded up the new t.v. and took it right back to Wal-mart. I got a refund and turned right around and bought a 27″ Sanyo for $18.00 more and feel a lot better about my choice this time. I am sure any of the brands of t.v.’s are capable of breaking but I had never come upon so many bad reviews for one brand!
82 Melinda // Nov 26, 2006 at 4:15 pm
Smart choice Sherry!!!!!! I now have a 32″ RCA.
83 Raphew Reed // Nov 28, 2006 at 6:49 am
I have had my ILO 42 inch for almost four years it works great, super product, Customer service is horrible though, I was trying to get a new remote awhile back and never could, so just but a pronto universal one. But again my ILO plasma works great
84 Shenique // Dec 2, 2006 at 1:12 pm
I just bought a ilo 42 inch t.v 3 months ago and my t.v dont turn on any more I have just called the customer service number today so i guess ill har from them by monday or tuesday its not a good tv so dont purchase it also i cant find my recepit but i do have it on my charge acount do you think they will let me use that
85 Robert C // Dec 2, 2006 at 1:42 pm
I have an ilo 32″ LCD. It has worked great for 10 months thus far. It was the best priced and comparable in picture quality to the other brands that were fairly close in price. My unit also has the mislabeled component connection as another person on this site but once I figured it out, it worked fine. I use the unit with cable HDTV and it is incredible (vs. older technology). I also use the dvi connection with my pc.
BTW, most extended warranties that I have ever seen are only effective after all manufacturer warranties have been exhausted. Is there a new type of extended warranty out there nowadays? I haven’t read details lately–I just automatically say no.
86 Robert C // Dec 2, 2006 at 1:48 pm
Also, I find it very odd that nobody was brought this bit to the discussion, ILO also stands for International Labor Organization!!!
http://www.ilo.org/public/english/about/index.htm
87 Claire // Dec 3, 2006 at 10:53 am
Melinda,
I also have a 32 iLo LCD TV that will not longer change channels. It just went out this morning and I have had the hardest time trying to find info about the problem. My TV is well past the 90 day mark. I won it from a drawing that my bank held in May and it’s now December. Do you think it’s worth my time to call the 1-800 number that you listed?
88 Bill // Dec 3, 2006 at 5:29 pm
My local walmart has a ilo 42″ hdtv for $1297 and it sounds like a great deal. I definately want a 42″ flat panel.. can anyone suggest another brand that is fairly inexpensive but more reliable.
89 Claire // Dec 4, 2006 at 9:59 am
I used the number that Melinda provided and reached someone who helped me. I since I won the TV I didn’t have the receipt and had to call them back after the bank from which I won it from gave me the date of purchase, etc. The rep was very nice and helpful. They are going to cover the shipping for me to send it to CA and back here. They also said that they would repair it without a charge to me. I am happy with that so far, but will post again when I recieve the fixed TV!
I called 2 numbers. The first one didn’t work for me because there are 2 different plants that work on the TV’s. The one that worked for my 32″ HDTV was 1-800-216-5156. The company is called Initial Technologies and the address is:
1935 Puddingstone Drive
La Verne, CA 91750
They do have a website as well.
The number for the place that didn’t deal with my model of TV is 1-888-482-8864. They did refer me to the correct phone number though. They do seem to want a receipt though or some kind of proof of the date and location from which you bought it. I hope this helps people out there!!
90 jane // Dec 5, 2006 at 5:20 pm
ilo - hmmm - was thinking of buying one -now I won’t. What is a good brand LCD/HDTV 24-26″?
91 jimca // Dec 5, 2006 at 7:34 pm
Speaking of Wal-Mart, I must agree, it really sucked when they moved into town and put all of the “mom & pop” stores out of business, and then gave me a job. Now I have to make a living on $45,000 dollars a year as oppossed to $21,000. If the sarcasm that I laying down here is lost on you, I would suggest that you go back to high school and study economics again….more is better.
92 jim palmer // Dec 6, 2006 at 10:26 am
You dish out more liberal poppycock for your masters. You always talk aabout these poor workers who make @ a day without comparing them to others in their neighborhood who earn $1.50.
Stop carrying water for liberal bleeding hearts and think for yourself.
93 frankie // Dec 6, 2006 at 7:11 pm
I bought a ILO 26-HD TV at WalMart on 9/1/06 and the damn thing started flaking out 95 days later. It’s stuck in Composite1 mode and I can’t change the volume, get to the menu, anything. I’ve tried everything I can think of and looked online with no luck. The only thing I can do it turn it off and on and watch DVDs. ILO TVs suck! I think they’ve built these turds to stop working right after the warranty expires so you’ll have to buy another TV.
94 Claire // Dec 6, 2006 at 7:25 pm
frankie - don’t deal with walmart. use one of the phone numbers that i listed above and they should pretty much say we’ll fix it for free.
it’s something to do with the motherboard.
95 Debbie // Dec 6, 2006 at 8:58 pm
I was just at Wal-mart today thinking about buying the 32″ ILO TV, my husband said to try to research it and see if I could find out anything about the brand…boy am I glad I came upon this site!!! Politics about Wal-mart aside, thank you for the reviews, think I’ll buy the 27″ Sanyo instead!
96 Melinda // Dec 7, 2006 at 5:33 pm
Claire,
Glad the number helped you!! The ILO representatives were very nice and helpful to me. I hated the fact the television had to be shipped to CA but they paid for it. Luckily, my husband had kept the original box. My t.v. went out 3 weeks after the 90 day warranty at WalMart. The channel would not change nor would the volume change. The only command that would work was the off and on command. The ILO attendant informed me that the motherboard’s in some of these televisions were bad. She also said the cheapest way to correct his problem was to replace the set with a new one instead of repairing the old television. I am sure that the people on this site who have had bad televisions got the allotment with the bad boards. The folks who have a good ILO surely got one that was made previous to the bad board bunch. I agree that the ILO pictures are good compared to the other sets at WalMart; however, the brand is not worth buying for the headaches you incur for repairs. No doubt you will face repairs with this junk.
97 Claire // Dec 8, 2006 at 2:43 pm
Melinda - You def helped a lot! We are temp in an apartment, so I also kept the box for easy transport. I can’t imagine buying packing materials if I hadn’t!
I’m going to post when I received fixed/new TV and let you guys know what happened!
98 Gina Jones // Dec 8, 2006 at 10:01 pm
I didn’t learn a dang thing on this forum but I sure enjoyed reading all the political back n forth! ;-)
99 Christin // Dec 9, 2006 at 7:51 pm
Im sorry but who cares how much they pay their employees? They chose to work there over Mcdonalds, who also pay minimum wage and work their employees just as hard. If people werent so worried about their tax dollars paying for people that are actually working… they would realize that much much more of our tax monies go to those that are sitting at home watching the iLO tvs sold at WAlmart. I too have an iLO set and I love it, the Sanyo was nearly 100 dollars more!
100 Tracy // Dec 9, 2006 at 9:24 pm
Unions are for people who can’t get a job any other way. I agree that Wal-Mart quality has sunk to an all-time low, but it has been falling since Sam Walton passed away. He is probably spinning in his grave at what his offspring have done to his enterprise (especially marketing products from China). Thanks for all the relevant discussions about the iLo TV’s (notwithstanding the irrelevant rantings of UNION members). I won’t be buying one.
101 mike // Dec 11, 2006 at 7:50 am
I had the same problem with my ILO 32″ HDTV. It suddenly lost the ability to change channels, or anything other than turn off on on. Remote or the controls on the TV itself are all screwed except for the ON/OFF.
I;ve read several forums now where it is a VERY COMMON issue.
Thank GOD I am under warranty.
102 Ted // Dec 14, 2006 at 10:59 am
If you buy an ILO TV, you need to get the warranty. Mine just died last week. Just like everyone else, it will only turn on and off. I wish I had spent the extra money and bought the Sanyo set.
103 starfairy // Dec 16, 2006 at 2:15 pm
Hi.This is for all the poor people that aren’t lucky enough to exchange or return their 32 ilo piece of junk. I beleive we need to get a Class action suit going. But in the mean time I can still use my TV by running my sound thru my surround sound DVD player and changing channels thru my Direct TV box. My husband also has his playstation 3 hooked up some how!! Unfortunatly I have one remote for sound one for just turning the TV off and on and the direct tv remote to change channels. It is a hassle but I can’t afford to just throw out 800.00. Hope this helps!
104 Patsy // Dec 17, 2006 at 8:32 am
WalMart iLo TV made by the Funai Corp. according to the info on WalMArt.com for the TV. Call 1 800
474-0045 for General Customer Service. I did this and they gave me a number of the nearest repair center of someone who is authorized the repair and to handle warrenty issues. I did not check out the number but they did give me one…….
105 kenneth // Dec 17, 2006 at 6:18 pm
i bought a 32″ hdtv widescreen i turned it on this morning and bam won’t change chanels or the menu screen won’t work why?
106 Melinda // Dec 20, 2006 at 6:27 am
Kenneth,
I would say your motherboard has gone out like the rest of our tvs did. Piece of junk isn’t it?
Melinda
107 jerry // Dec 20, 2006 at 11:17 am
I must say I agree with you, I was shocked to see they use factorys in China that pay .50 cents a hour to make their products. That should be criminal, its making it where US companys will go under trying to compete with them. I will no longer shop there, PBS has a great special showing the underhanded tactics they use and they are creating low prices for Americans that are losing their jobs to all the overseas companys and can’t afford the stuff even at the low price
108 Suzette // Dec 20, 2006 at 12:22 pm
I bought a 26″ ILO TV in July. In less than 90 days the remote would no longer work nor would the buttons on the side of the tv. I exchanged it with Walmart per their policy. Here are are less than 90 days later and the same issue has occured. Luckily I bought the extended warranty. Called in for service and am awaiting the call back with the service location to take it to. I would probably no try iLo again for a very long time! You get what you pay for.
109 DC // Dec 20, 2006 at 4:30 pm
I purchased two 42″ plasma TV’s from Walmart last Christmas thinking I was getting a deal. Got them home and one had the Cable plug in broke off. The other had fizzed blacke and white pics. Then fizzed out completely and wouldn’t shut off unless un plugged. WalMart said I had to take it up with the manufacturer. They told me to take them to the repair shop. I did and they kept them 7 1/2 months. I demanded a refund or replacement. they finally replaced them three weeks ago with ILO 42″ Plasma. After buying a year ago am thrilled I get to watch TV, plug one in and the sound is distorted and the people look like they are in triplet. I GIVE UP. NO MORE WALMART PRODUCT FOR ME THEY DON’T STAND BEHIND ANYTHING AND NO MORE PRODUCTS THAT DON’T HAVE A NAME LIKE SONY, OR EVEN PANASONIC. AT LEAST THEY STAND BEHIND WHAT THEY SELL I DON’T CARE WHAT PEOPLE SAY ABOUT ILO MY PERSONAL EXPERIENCE SAYS THEIR CRAP.
DC
110 Melinda // Dec 21, 2006 at 5:39 am
AMEN DC!!!!!
111 Randy // Dec 23, 2006 at 10:33 pm
Wow this was a great thread; it had everything from interested people, helpful people, and jackasses of all political beliefs. All I know is I would spell check before I tried to convince people I was right about something.
112 md // Dec 25, 2006 at 6:35 pm
My sister worked for walmart for 9 yuears. They offer medical and they also pay into a 401 even if the employee doesn;t contribute. they have profit sharing. Target, best buy staples office depot ALL pay minimum wage also ,no benefits for part timers . Walmart will at least work a schedule that works for people to continue schooling. They are no worse than any other retailer.
113 c slaten // Dec 27, 2006 at 8:04 am
Glad I read all of this before I decided on buying that ilo tv. Thanks to all who posted
114 Stephanie // Dec 27, 2006 at 8:58 am
Thanks to everyone who posted. I was going to buy and iLO but not anymore.
It’s sad that Mom and Pop stores are closing down cause everyone would rather go down the street to fight the crowds, screaming babies, and smell of piss to get their groceries for a dollar cheaper.
But on the other hand, how much money are people saving in the long run. I feel that Wal Mart will one day collapse though their whole bussiness is set up on such fragile principles that if they have a bad week they are hurting.
Anyway, I hear that Panasonic and Sharp both make quality TV’s with great customer service. I know Panasonic has a special “club” for its Plasma TV owners in which they are entitled to free phone support, 24 hour response to set up an in-home service visits (I think they’ll even help you set up your tv so you get the best picture), and some kind of benefits card that has all your information on it so you can get service faster.I’m not sure if they have a club for their LCD’s or not, but I think I’m gonna go with a panasonic anyway because of what I hear about their customer service, and they stand behind their products.
115 Kathy // Dec 30, 2006 at 10:05 am
We had the same problem with our 32 inch Ilo. We had it three months and it just died. We went through the same process many have and were hopeful when they said they would pay for us to return and fix or send a new one.We sent it back-had to pay to get it packed up since we had thrown the boxes away. We got back what looked like a new one 2 weeks before Christmas and this “new” one died today. We are very frustrated and certainly don’t want another ilo. You think maybe they are just refurbishing them and sending them back out? We have not checked to see if the serial numbers on the tv and box match. mmmmmm…. Kathyb
116 Terry Miles // Dec 31, 2006 at 2:48 pm
To Steve and the others who have made false statements:
Get your facts straight! iLo products are made by Funai Corporation. They also make Symphonic, Sylvania, Emerson as well as some others. Definitely not the top of the line, but not some bottom-of-the-barrel stand alone brand. And better than anything Sanyo (who said “move up” to Sanyo… wrong direction, buddy) makes…
I didn’t buy an iLo, but bought a Philips 27″ flat screen TV. A friend bought an iLO and it is a much better product than my Philips.
117 Melinda // Dec 31, 2006 at 3:27 pm
Kathy,
I was told by the customer service dept. at ILO in CA that I was being sent a brand new television instead of repairing the one I returned. When I received my “new” ILO television set from California, I tried to return the ‘new’ one to WalMart and get another brand name. After taking the ‘new’ set to WalMart, the employees took the television out of the box and found that the serial numbers on the t.v. and the box were not the same. I called the 800 number and told them I wanted a new set in which the box and t.v. serial numbers were the same. I was informed that they had no obligation to give me a t.v. and box that had the same serial number. Their obligation was to repair or replace the set of which they did one of the two. I’m beginning to think they are recycling these returned bad t.v.’s to other people. In fact, when WalMart scanned the serial number on the t.v. box, it showed up on their cash register screen the box had been sold 5 months previously. They didn’t scan the serial number on the t.v. I wished they had.
118 Claire // Jan 1, 2007 at 12:24 pm
Terri - It actually depends on what model iLo you have. I have the iLo 32 LCD HDTV and it’s made by Initial Technology, Inc. It’s also sitting in my extra bedroom waiting for the prepaid shipping label that the company promised to send me so it could be “repaired”.
119 Fustrated as Hell! // Jan 1, 2007 at 7:41 pm
I just wanted to add to the Ilo bashing….I bought a 32 in. T. V. from good ole wal-mart and guess what…….it went out after 6 months to the day! I think we should utilize a good old method of getting companies to be held accountable for their acitons, and that is BOYCOTT!! Time & history has showed us that this method works!
120 Mike // Jan 2, 2007 at 8:00 am
We bought a 42″ Ilo at Walmart on November 21st. About a week ago it started “blinking” to a blue screen and back to picture lasting about a split second every minute or so. Yesterday, I turned it off, or standby as it calls it, and it would not come back on. I have to unplug it, and then plug it back in, sort of like a reset I guess. Now I have read all this and am thinking I really screwed up. I did buy the 2 year extended warranty, so I hope that will be honored.
121 Melinda // Jan 2, 2007 at 2:59 pm
Mike,
You better try and take it back to WalMart if you can. Things will only get worse for you. The television company is horrible!!!
Frustrated,
Join the club. We all feel your pain.
122 Jim Kainz // Jan 2, 2007 at 11:05 pm
Hi, I bought a 42″ ILO Plasma and after reading this am taking it back tomorrow. My local Ma and Pa store are making me a good deal on a name brand Toshiba or Hitachi. I’ll be glad to unload this TV as I’ve worked for three days with different connectors to get a good picture and would recommend component lines or better as Coaxial, S-video or RCA plugs ware leave a crappy picture on this machine. I’m glad I found this site.
123 Sandra // Jan 3, 2007 at 5:34 am
I bought my 26″ iLo LCD TV at the end of July. About 85 days later the remote, and the buttons on the TV quit working. Walmart allowed me an even exchange under the 90 day return policy, but informed me that the 2nd TV would not be returnable. 60 days later, the replacement TV developed the same problem.
I will not buy another iLo product.
124 Terry // Jan 4, 2007 at 7:39 am
Very helpful thread. I was just at Wal-Mart and they had a 26″ flat panel that was a display model for $393, I was thinking about getting it for the bedroom. No remote (wonder why?), and no returns. Also they had the same TV in their display section. I wonder why they replaced it? Sounds like a hit or mis product, and this one is probably a mis.
Thanks Again
125 Jim Kainz // Jan 4, 2007 at 8:51 pm
Hi, I took my 42″ ILO Plasma back today. No problems with the return as I only had it a week. It went D.O.A. this morning after reading this site and I was going to return it anyways. I told Walmart about this site. They didn’t care. Still waiting for a TV tomorrow from MA and PA’s TV a Toshiba 42 HP86 Plasma. looks like a keeper, Wish me luck.
126 Laura // Jan 5, 2007 at 3:10 pm
Thanks for all your comments on iLO. I am returning this tv even before I open the box. I should have researched this product before purchasing it. It seem to good to be true.
Laura
127 Ripster // Jan 7, 2007 at 8:01 pm
If you had you iLo 32″ Hdtv Lcd repaired by a non ilo tech please post what was done and how much.
128 Tom // Jan 11, 2007 at 11:26 am
I am on my lunch break just looking for somthing on the net to make me laugh. Thanks to you all for the comic relief. By the way, you people need to get jobs or a hobby or something.
129 Scott // Jan 11, 2007 at 1:52 pm
I also purchased the iLo 32″ LCD tv from WALMART 98 days ago thinking I got a great deal. I was wrong. First the TV wouldnt accept a signal from the cable line so I had to use the S-video input. Next the remote and TV buttons both quit working. Now I cant adjust the volume, change the channel, or change the input source. I had previously worked with a rep from DirectTV to program my remote to bypass iLo’s - no codes are available! The TV repair shop told me not to waste my money and refused to work on it saying it was a piece of crap! The manual is useless and there is no customer service for iLo. DONT WASTE YOUR TIME OR MONEY - LOOK AT THE OTHER REVIEWS THAT STATE THE EXACT SAME PROBLEMS I HAVE HAD. I bought a SAMSUNG from BEST BUY who stands behind their products.
130 Scott // Jan 11, 2007 at 1:52 pm
I also purchased the iLo 32″ LCD tv from WALMART 98 days ago thinking I got a great deal. I was wrong. First the TV wouldnt accept a signal from the cable line so I had to use the S-video input. Next the remote and TV buttons both quit working. Now I cant adjust the volume, change the channel, or change the input source. I had previously worked with a rep from DirectTV to program my remote to bypass iLo’s - no codes are available! The TV repair shop told me not to waste my money and refused to work on it saying it was a piece of crap! The manual is useless and there is no customer service for iLo. DONT WASTE YOUR TIME OR MONEY - LOOK AT THE OTHER REVIEWS THAT STATE THE EXACT SAME PROBLEMS I HAVE HAD. I bought a SAMSUNG from BEST BUY who stands behind their products.
131 Melinda // Jan 12, 2007 at 5:23 am
Tom,
I’m glad we have entertained you. I’m sure we all have jobs and hobbies since we have the money to buy the crap WalMart is selling in these ILO products. I, for one, have a good job and have been screwed by the ILO company. Find you another site to amuse you if this one bothers you.
132 Scott // Jan 12, 2007 at 2:00 pm
Melinda ~ Im sure that “TOM” just didnt pop up on this site out of boredom. He’s probably a part-time employee at Walmart trying to be funny since he is the one sitting around with nothing better to do sticking his nose in something that doesnt even concern him. He’s a loser.
133 Ripster // Jan 12, 2007 at 11:30 pm
It would still be nice to find out what’s causing this to happen. It might even be a cheap do it yourself fix if it’s something as simple as a cap that over heated.
134 StudMan // Jan 13, 2007 at 7:10 pm
I purchased a 27″ ILO color television from walmart. As soon as I got home, I fast learned that most universal remotes dont have programing codes for the ILO brand. To save you all the trouble, I have found that the ORION brand tv’s use the same IR codes. This worked for both my DVR remote and universal remote.
Cox Cable DVR remote - 0463
RCA univeral remote - 1030, 1035, 1191
135 Michael // Jan 13, 2007 at 8:51 pm
I just bought a ILO television and it is the highest quality picture I have ever seen. It was alot clearer than RCA, Sony, Magnavox..Yes the top brand names. To make everyones mind at ease, the Ilo is manufactured by the Funai Corp, the same company that makes brands such as Sylvania, Emerson, Symphoics and of course there own brand name Funai.Yes the televisons are assembled in Japan but you have to admit, American merchandise is junk. We are a lazy country and only go to work for a few bucks bur Japanese go to school all year long and take pride in their work. Comparing foreign to american goods, even there cars last alot longer.Who cares where the merchandise comes from. Having exports and imports is good for our economy as it allows free trade among countries in alliance and allows Americans a wider spectrum of brands to choose from. How would you like it if the only shoes to buy where Nike or the only car to buy was Chevrolet. THe world would be pretty dull wouldn’t it.
136 Melinda // Jan 14, 2007 at 8:54 am
Scott,
I agree with you wholeheartedly!!! To Michael, I’m sure all of our televisions worked perfectly after we “just bought” one. I know mine did. It was the best quality picture of all the sets at WalMart. After the inital set up, the picture was wonderful and bright. The problems started occuring several weeks after. If I were in your shoes, I’d return the set immediately to the store and get a “top brand name” television. I have an RCA now and it is wonderful. Of course, anything can happen at anytime. Perhaps you will be one of the few lucky ones who have commented on this site and not have a single problem. If you’ll read all of the entries, the problems are significantly outnumbering the “wonderful” words for ILO. I, for one, am not much for worrying about where my merchandise orginates. I just prefer items that perform adequately and ILO is NOT one of those companies. ILO produces JUNK!!!! Good luck with your ILO product. I hope it works years for you. When it quits working, be sure and let us know on this site.
137 Melinda // Jan 14, 2007 at 9:03 am
Ripster,
If you are referring to the problems occuring with the ILO television sets, it is not an easy do-it-yourself fix. According to the people manning the ILO 800 number, the motherboards in certain lots of these televisions were bad. They worked perfectly for a few months and then played out. The televisions, eventually, would not change stations nor would the volume control work. The only feature that worked correctly was the on and off switch either on the remote or by using the buttons on the set itself. ILO said the easiest way to ‘fix’ the problem was to replace the sets instead of repairing them. I’m sure the ones who have had good ILO sets did not have the same ‘lot’ as those of us whose television went kaput. I agree that the ILO picture was the best on any television screen in WalMart; however, the workmanship on the inside of the set was CRAP!!!!
138 Scott // Jan 15, 2007 at 2:31 pm
Michael ~ Who cares where the product comes from -that is not our issue. Our issue is that the product iLo manufactured by whoever in wherever and is sold by Walmart is a piece of crap and no one including Walmart is trying to accept responsibility for the DEFECTIVE piece of crap. For Walmart to continue selling this DEFECTIVE merchandise as they have received more than enough complaints to recognize there is a serious problem with iLo is alarming. I have filed a formal complaint with Consumer Affairs in my state against Walmart for this unethical/unfair business practice. It is just a matter of time before your iLo tv fails like ours did. Just get ready to jump though many “hoops” to try and get service once it does.
139 Melinda // Jan 15, 2007 at 4:47 pm
Just wanted to inform all those who are interested, I went to my local WalMart today to return an item that my 9 year old received two of at Christmas. There in the service area was an opened box with a 32″ ILO television that had been returned. I asked the clerk why the television had been returned and she could not remember. I told her that I had one of the 26″ ILO sets in which the volume was the only functioning part of the set. She immediately remembered that was the reason the t.v. was returned. She went on to say the person’s 90 day warranty had just gone out but they were taking the television back for him. She mentioned a return agreement they had and I am not certain whether she was referring to an agreement with the ILO company or not. I told her the ILO sets were JUNK and WalMart needed to check into the company, whomever and wherever it orginates. I also mentioned this website and she agreed WalMart should do something about this brand. However, she is just an employee and a company as hugh as WalMart would not listen to her. Perhaps, we should all call the Consumer Affairs Dept. in our respective states and complain.
I find this site so interesting because it makes me feel good that I’m not the only one to get screwed by ILO. We all feel the same pain!!!
140 Melinda // Jan 15, 2007 at 4:49 pm
Sorry, I didn’t proofread my last entry. That word should be ‘huge’ instead of ‘hugh’. Believe it or not, I teach school and know better!!!!!
141 el // Jan 16, 2007 at 12:39 am
I got the 26 ILO for a weeding gift and when i was flippin though the chanels I some how knew this tv wasnt going to last. It had a really cheap feel to it,that and the fact that when i turned it on, sometimes it would not show a picture. The delay time was about 15secs. Anyway, the mother board went bad on my tv also. We all should write our complaints to the BBB about this company. ITS funny how the tv just goes out around the 90 day period.
142 dave // Jan 18, 2007 at 7:56 am
listen, unions have their place in our society, but have been pricing americans out of jobs, because they are so money hungry. I do work at Wal-mart for 2 years and make $11.20 hr. Starting wage is now $8.00 hr. Check out Forbes Magazine in 2003 voted Wal-mart best company and helping to keep our economy in check, by keeping prices low. If it wasn’t for this we could be paying $6.00 for a dozen eggs, $8 or 9.00 for a gallon of milk, let alone everything else. You know why a box of cereal costs $5.00, because a union “baker” gets paid $30.00 hr to watch a dozen dials for 8 hrs (as was told to me by an employee of Kelloggs Cereal), and goes home and complains how crappy of a deal they get. Yes if it weren’t for unions we wouldn’t have a lot of benefits we have now, but don’t blame only Wal-mart for everyone elses demise. Look at the CEOs that get fired and get multimillion dollar settlements. Look how much it costs to go to a major sport event. Why not ban atheletes for using drugs